Get in Touch

We're available 24 hours a day, 7 days a week. Reach out any time you need help.

Contact Information

1 Massachusetts Ave. NW, Washington, D.C. 20001

+1-866-332-0736

Hours of Operation

  • Monday24 Hours
  • Tuesday24 Hours
  • Wednesday24 Hours
  • Thursday24 Hours
  • Friday24 Hours
  • Saturday24 Hours
  • Sunday24 Hours

Other Ways to Get Help

In addition to calling us, Amtrak offers a virtual assistant named Julie who can help you find quick answers to common questions. You can also chat with a live agent every day from 7:00 AM to 11:00 PM ET through the Amtrak website.

Whether you need help with a reservation, have feedback to share, or just want to ask a question about your upcoming trip, we're here for you. Don't hesitate to reach out — our team is always ready to assist.