What Our Patients Say

Very much recommend! The nurses and doctors were very friendly and did everything to make sure I was comfortable as possible. Anything I needed was handled quickly and with such good care. They all went above and beyond to make sure it was a great experience.

Kelsey Middleton★★★★★

The whole team doing my procedure was absolutely amazing. They all took the time to explain everything. Everyone was so kind and kept asking if I was ok or if I needed anything. The ultrasound tech held my hand the whole time to make sure I knew someone was with me. The dr made sure I wasn't in any pain or discomfort.

Mandy Peaster★★★★★

The ED staff was quick, compassionate, caring, had a sense of urgency and quick critical thinking skills. I was quickly diagnosed and hospitalized for three days. As a hospital executive, I would be proud to call these people my team. Excellent work!

Jaime Bentley★★★★★

My experience at Decatur Medical City Hospital was truly a 10/10. From triage to the nurses, CT scan team, and my Dr Denise in the ER department. Every single person treated me with kindness, patience, and respect. I never felt rushed or ignored.

Desiree Joyner★★★★★

Part of the Decatur Community

Medical City Decatur has been serving Wise County since 1974. Over the years, our patients have shared their experiences, and we are grateful for the trust this community places in us. With a rating of 3.8 based on over 930 reviews, we hear both the praise and the feedback — and we use it to keep improving.

Our staff — from nurses and doctors to technicians, volunteers and housekeeping — work every day to make sure each patient feels cared for as a person, not just a number. That commitment to compassionate, individualized care is at the heart of everything we do.